Term & conditions
Here are term & conditions of our company.
Product Policy
• All footwear shown on our website is 100% original and quality checked.
• Product colors may slightly vary due to lighting and display settings.
Payment Policy
• We offer only prepaid orders. No Cash on Delivery (COD) is available.
• Secure payment methods include UPI, Net Banking, Debit/Credit Card.
Delivery Policy
• Orders are shipped within 24–48 hours after payment confirmation.
• All India delivery available. Estimated delivery time is 2– 6 working days depending on location.
Return & Exchange Policy
• Products can be exchanged or returned within 3 days of delivery only if damaged or wrong item received.
• Return shipping charges will be borne by the customer unless it is our fault.
Usage & Care
• Please handle your footwear with care. Avoid contact with water unless specified waterproof.
• We do not take responsibility for damage due to mishandling or rough use.
Support
For any issue related to ladies footwear orders, please contact us:
• 📧 Email: jainchappalstore@gmail.com
• 📞 WhatsApp: +91 8851656686